Documentation:Draft 1

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TEITAC Wiki > Documentation > March 12, 2007 Survey Report (Draft #1) As Submitted

This is a copy of what was submitted to the Access Board.


Contents

I.  Material which can be described as “Changes to Existing Provisions”

  1. Modification – Material which modifies existing provisions.
  2. Rationale – Why is this change suggested?


Current provision Keep current language Change Group? Modification Rationale:  Why is this change suggested?
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. No No In progress Is currently being interpreted in various ways, need to make more clear.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. No No In progress Is currently being interpreted in various ways, need to make more clear.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. No No In progress Is currently being interpreted in various ways, need to make more clear.


II.  Entirely New Provisions

New provision Rationale:  What issue does this provision address?
RECOMMENDATION SUMMARY: The Documentation Subcommittee recommends that the Access Board clarify when and how keyboard shortcut information should be made available in documentation. This is important both for the final user and for providers of technical assistance who rely on the documentation to get information about things like keyboard shortcuts when a user with a disability calls and needs that information.

RECOMMENDED LANGUAGE:

1. All shortcuts for keyboard operation shall be enumerated in one place for easy reference.

2. When documenting specific mouse based actions, the keyboard commands shall be listed.

Best Practice: The purpose of these points is to ensure someone using the keyboard as a primary device has a complete set of instructions and doesn't have to look in a separate reference table for the information.

 


III.  Other Material

A.  Recommendations on organization of the provisions

B.  Issues this subcommittee is not addressing, but which should be addressed.

Is it possible or appropriate to ensuring that any training or technical support provided accommodates the functional capabilities of all participants and provides meaningful support. This can include not only accessibility needs of individuals with disabilities (as participants or trainers) and means of communicating with individuals with disabilities before and after training, but also commonly used adaptive technology used with the manufacturers and provider's E&ITs; and Solutions for accessibility and compatibility.


C.   Recommendations relating to Themes or other content.

D.   Recommendations regarding process: the work of the subcommittees, the whole Committee, liaison with the Access Board, etc.

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